Questions about where we ship, payment options, using discount codes, and returns
We have a very small window to make order edits! Please contact us here with your order number and your correct shipping address, so we can make changes as quickly as possible. Orders placed before 11am EST Monday-Friday will be processed and packed
We're unable to edit the items in an order or cancel an order once it has processed. However, please contact us here — while we cannot guarantee any...
If you received the wrong item(s), are missing items, or if there was an issue with your delivery, please let us know within 14 days of your order...
Unopened and unused products may be returned for orders shipped in the US within 30 days of the order’s delivery date for a refund. In the event of...
If a product was opened and used, but wasn’t the best fit for you, please reach out to our team within 30 days of your delivery date to discuss the...
Discount codes can be applied to one-time orders in checkout - just add the discount on the first page of checkout (after the cart page). You can...
Discount codes may be applied to one-time orders. If you’re having trouble, here are a few things to consider: You can only use one discount code per...
If you run into an issue at checkout, we strongly recommend trying to complete your purchase in an incognito window and/or on a different device....
For one-time purchases, we accept all major credit cards, Apple Pay, Amazon Pay, GPay, PayPal, and Shop Pay!. For subscription orders, we accept credit, debit cards, PayPal, and ShopPay.
Our products are not eligible for HSA or FSA funds. We're sorry about that! Additionally, we're unable to provide itemized receipts beyond your order...
While we appreciate your support, all of our products, including any samples, are for your personal use only. We are not currently using any...