Questions about accessing your account or managing your subscription, and using rewards
Subscribing is the best way to shop Love Wellness - subscription orders always come at a discounted price*, and are eligible for free ground shipping on orders over $45 shipping within the US!. Starting a subscription is super simple - choose the pro
Starting a subscription is easy, but first you’ll want to create an account so you can manage your subscription. If you don’t have one, you can make...
Almost all of our products are eligible for subscription, with the exception of a few sale products and our accessories. All products get a discount...
You can set your subscription to renew every 1, 2, 3 or 4 months. Your subscription renews based on the date you start your subscription, and your...
To log in, first create an account HERE! If you’ve shopped with us before but haven’t created an account yet, simply use the same email when...
Creating an account allows you to track your purchases, manage your subscription, earn points and rewards, and gives us a hand on the backend if we ever need to look into an issue on your behalf. If you've already placed an order prior to creating an
If you receive a "No account found" error when trying to reset your password, it appears you never finished creating your customer account. However,...
If you forgot your password, you can reset it here. Click on Reset Password and enter your email address. We'll email you a unique link to update...
Your subscription will automatically renew based on the date you started your subscription and your delivery frequency. We'll remind you via email...
Once logged into your account, click MANAGE SUBSCRIPTIONS, find the product you'd like to cancel, and click MANAGE THIS SUBSCRIPTION Click CANCEL at...
Free shipping applies to US subscription orders over $45 (after discounts, before taxes). Here are a few insider tips to earn free shipping on your...
Discount codes are not applicable to subscription orders, since these are already at a discounted price. However, you can apply your Love Wellness...
To skip your entire next delivery, login and head to your subscription portal. Click SKIP. Once you confirm, you’re all set! If you want to reverse...
To add a product to your existing subscription: Once logged into your account, head to your subscription portal. Then at the bottom of the main...
To swap items in your subscription: Log in and click MANAGE YOUR SUBSCRIPTION. If you get an error that you don't have an account, create an...
We're unable to edit or cancel a subscription order once it has renewed and processed. If you had an order processed that you weren’t ready for,...
To change your order date for the next subscription order: Log in and click MANAGE SUBSCRIPTIONS. If you get an error that you don’t have an...
To apply Love Wellness Rewards to an order, first you’ll want to log in. If you’ve shopped with us before but can’t access your account, don’t worry...
You can apply your Love Wellness Rewards points to an upcoming order from your account page. Log in and click MY REWARDS. If you get an error that...
To update your address for subscription orders: Log in and click MANAGE SUBSCRIPTIONS. If you get an error that you don't have an account, create...
To update your payment details: Log in and click MY SUBSCRIPTIONS. If you get an error that you don't have an account, create an account with the...
If you're currently using ApplePay, ShopPay, or PayPal as your main subscription payment method, and you'd like to make billing changes, please...
Once logged into the subscription portal, next to the product you’d like to edit, click MANAGE THIS SUBSCRIPTION. From there, you can edit both the...
For help with product questions, order issues, delivery, account access, subscriptions and more: fill out this form with your order number (if you...