We ship throughout the United States, Puerto Rico, and Canada! Please note: We do not ship internationally outside of Canada, and we do not ship to freight forwarders.

We ship throughout the United States, Puerto Rico, and Canada! Please note: We do not ship internationally outside of Canada, and we do not ship to freight forwarders.

Where do you ship to? Do you ship internationally?

Most orders deliver within 7-10 business days or so. Orders placed before 11am EST Monday-Friday will be processed and packed to ship the same day,...

Most orders deliver within 7-10 business days or so.Orders can expect to be fulfilled within 1-5 days of being placed.&#xA0;After your order ships out, delivery time can vary based on your shipping method:GROUND SHIPPING: Delivery in 7-10 business days, via multiple carriers and last leg delivery via USPS.EXPEDITED SHIPPING: Delivery in approximately 3-4 business days after your order ships out, via UPS. The delivery date cannot be guaranteed with expedited shipping but will be faster than ground shipping.INTERNATIONAL SHIPPING: Delivery in 10-15 business days, via multiple networks and carriers. Duties are covered by Love Wellness!

How long does shipping take?

Once your order ships out, we'll email you tracking information so you can keep an eye on your delivery. Our couriers will provide an estimated...

Once your order ships out, we&apos;ll email you tracking information so you can keep an eye on your delivery. Our couriers will provide an estimated delivery date based on transit. If you don&apos;t see shipping information after 5 business days from your order date, please double check your spam or trash folder in case our email got lost in the mix.&#xA0;&#x1F6A8; Please allow 2-5 business days for your order to process before shipping out. We do not process, ship, or deliver orders on the weekends or on holidays.

How do I track my order?

This is the most common delivery issue! We find that most of the time, your order was delivered to a front office or parcel locker, accidentally...

<p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">This is the most common delivery issue! We find that most of the time, your order was delivered to a front office or parcel locker, accidentally delivered to a neighbor, or left in a mailroom/package room, or is sometimes running a day behind for actual delivery (often with USPS).<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note: if there is an issue with your delivery, please let us know within 7 days of the noted delivery date or of the date the issue occurred if your order did not arrive.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you still don&apos;t have your order 2 days after it was marked delivered, reach out to our team <a href="https://lovewellness.com/pages/new-faq?hcUrl=%2Fen-US%2Fflows%2F01HTDCKQ0ZND7KY6DGZ125W7VB">here</a>.

My order was delivered, but I don't have it or can't find it.

We are available at Target, Walmart, and Ulta stores nationwide! Check out our store locator to see which store near you has your favorite Love...

We are available at Target, Walmart, and Ulta stores nationwide! Check out our <a href="https://lovewellness.com/pages/store-locator" rel="noopener noreferrer" target="_blank">store locator</a> to see which store near you has your favorite Love Wellness product!

Where can I buy your products in-store?

Orders may be delayed due to discrepancies in payment or billing/shipping information. Transit and delivery time may be extended due to inclement...

<ul id="isPasted"><li style="font-size: 16px;">Orders may be delayed due to discrepancies in payment or billing/shipping information.</li><li style="font-size: 16px;">Transit and delivery time may be extended due to inclement weather or general carrier delays/issues.</li><li style="font-size: 16px;">Love Wellness cannot guarantee a delivery date.</li><li style="font-size: 16px;">Love Wellness is not responsible for lost shipments due to a wrong or incomplete address entered at checkout (i.e. missing or invalid apartment number, incorrect street number, city, state, or zip code).</li></ul>

Shipping Terms & Conditions

Love Wellness

Questions about fulfillment and shipping of our orders, and delivery issues

Shipping and Delivery

How can I change or edit my shipping address?

How can I cancel or change my order?

My order arrived, but it wasn't correct.

What is the return policy?

What if I try a product and don't like it?

What can I use my promo code on?

Why won’t my promo code work?

I can’t checkout! Help!

Which payment methods are accepted?

Can I use my HSA or FSA card?

Does Love Wellness offer wholesale or bulk purchasing options?

Orders, Discounts, and Returns

How does a Love Wellness subscription work?

How do I start a subscription?

What products are eligible for a subscription?

What are my delivery/frequency options?

How do I log into my account?

Do I need an account to place an order?

I'm having trouble logging in.

How can I reset my password?

When is my next subscription order?

How do I cancel my subscription?

Does free shipping apply to every subscription order?

Why doesn't my promo code work on my subscription?

How do I skip an order?

How can I add a product to my subscription?

How do I swap items in my subscription?

I forgot to cancel my order this month and it already processed - what can I do?

How do I change my renewal/order date, or get my order sooner?

How do I apply rewards points to a new subscription order?

How do I apply rewards points to an upcoming subscription order?

How do I change my address on my subscription?

How do I update my payment method on file?

How do I update my subscription billing information if I'm using a third-party app (such as ApplePay, ShopPay, or PayPal)?

How do I change the quantity and/or frequency of my subscription products?

How can I contact Love Wellness?

Account Access and Subscription Management

Where are Love Wellness products manufactured?

How does Love Wellness create formulas and develop products that are safe?

How long do Love Wellness products last? Do they expire?

Are Love Wellness products cruelty-free?

Why does my product have a warning that says it can cause cancer, birth defects, or other reproductive harm? Is it safe?

How does Love Wellness practice sustainability?

Which products are vegan?

Which products are gluten-free?

Which products are dairy-free?

Which Love Wellness products are safe if I have a nut, fish, or soy allergy?

Can I take Love Wellness if I'm trying to conceive, am pregnant, or am breastfeeding?

Can I take multiple Love Wellness products together?

Can I take Love Wellness products with other prescription medications or other supplements I'm already taking?

Will Love Wellness products interfere with my birth control?

My urine is bright yellow. Should I be concerned?

Can males take Love Wellness products?

Can teenagers take Love Wellness products?

Can I take Love Wellness supplements if I can't swallow capsules/pills?

Medical Disclaimer

Why can’t I find the product I’m looking for? Was it discontinued?

Taking and Making Our Products

How do Love Wellness Rewards work? Do points ever expire?

What perks do I get with Love Wellness Rewards?

When are rewards points added to my account?

Can I get points for my previous orders?

How do I apply my Love Wellness Rewards points to a new order?

How do I apply rewards points to a new subscription order at checkout?

How does the referral program work?

How do I find and share my link?

How do I apply and use a referral discount?

Can I use my referral discount with another discount/promo code?

Rewards & Referrals

How do I take Good Girl Probiotics®?

What's changed in the update Good Girl Probiotics® formula?

What hasn't changed in the updated Good Girl Probiotics® formula?

Are there prebiotics in Good Girl Probiotics®?

Can I take Good Girl Probiotics® for gut health or is it specifically for vaginal health?

What is a probiotic?

What is a microbiome?

My Good Girl Probiotics® arrived, and the formula is shrinking within the capsule - is this normal?

How long before I see results with Good Girl Probiotics®?

Is Good Girl Probiotics® vegan, dairy-free, and gluten-free?

How many CFUs are in the Good Girl Probiotics® formula?

Do I need to refrigerate Good Girl Probiotics®?

How do the bacteria in the Good Girl Probiotics® formula survive the gut?

Does Good Girl Probiotics® expire?

What's the difference between Good Girl Probiotics® and Healthy V® Vitamin?

What’s the difference between Good Girl Probiotics® and the other Love Wellness probiotics?

Can I take all Love Wellness probiotics together?

Good Girl Probiotics®

How do I take Healthy V® Vitamin?

How does Healthy V® Vitamin work in balancing Candida yeast?

Is the Healthy V® Vitamin the same as a multivitamin?

My Healthy V® Vitamins arrived, and the tablets look slightly different in color than usual - is this normal?

How quickly does Healthy V® Vitamin work?

Is Healthy V® Vitamin safe to take if I have nut allergies?

Is Healthy V® Vitamin vegan, dairy-free, and gluten-free?

Can I chew the tablets?

The tablets have a strong smell. Is there anything I can do about this?

Can I take Healthy V® Vitamin if I’m pregnant or breastfeeding?

What is the difference between Healthy V® Vitamin and Good Girl Probiotics®?

Healthy V Vitamin®️

What is The Killer® used for? What exactly is boric acid?

How do I use The Killer®?

What time of day should I take The Killer®? How long should I use it?

What’s the difference between The Killer®️ and Flora Power®? Can I use them together?

How do I know if The Killer® is working?

Can The Killer® help with vaginal odor?

Can I take The Killer® by mouth instead of using vaginally?

Is The Killer® vegan, gluten-free, and dairy-free?

Is The Killer® halal-friendly?

Is boric acid safe? Isn't acid dangerous?

Can I use The Killer®️ while I'm on my period?

Can I have sex while using The Killer®️?

Can I use The Killer®️ if I am on birth control/if I have an IUD?

Can I use The Killer®️ if I’m trying to conceive, pregnant or breastfeeding?

What other products can I pair with The Killer®?

Is it normal to experience discharge while using The Killer®?

The Killer®️

How does Flora Power® work?

How do I use Flora Power®™?

When should I use Flora Power®?

How long should I use Flora Power®? How often can I use it?

What’s the difference between Flora Power® and The Killer®? Can I use them together?

How do I know if Flora Power® is working?

Can Flora Power® help with vaginal yeast?

Can I take Flora Power® by mouth instead of using it vaginally?

Is Flora Power® vegan, gluten-free, dairy-free?

Can I use Flora Power® while I’m on my period?

Can I have sex while using Flora Power®?

Can I use Flora Power® if I am on birth control/if I have an IUD?

Can I use Flora Power® if I’m trying to conceive, pregnant, or breastfeeding?

What’s the difference between Flora Power® and Good Girl Probiotics®?

What other products can I pair with Flora Power®?

Is it normal to experience discharge with Flora Power®?

Flora Power®

How do I use pH Balanced Cleanser™?

Isn’t the vagina self-cleaning? Why do I need a cleanser?

What’s the pH of the cleanser?

What's the difference between the Love Wellness pH Balanced Cleanser™ and other cleansers?

Does pH Balanced Cleanser™ have any parabens or sulfates?

Is pH Balanced Cleanser™ fragrance free?

Is pH Balanced Cleanser™ vegan and cruelty free?

What's the difference between the vagina and the vulva, and where should pH Balanced Cleanser™ be used?

How long does the pH Balanced Cleanser™ last? Does it expire?

Can you use the cleanser while during or after pregnancy?

pH Balanced Cleanser™️

When's the best time to use the wipes?

Are the wipes good for sensitive skin?

Are the wipes scented?

Can the wipes be flushed?

pH Balanced Wipes™

What is Comfy Cream® and how does it work?

How do I use Comfy Cream®?

Is Comfy Cream® right for me?

When can I expect to see results from using Comfy Cream®?

What is the pH of Comfy Cream®? Will this throw off my pH balance?

Is Comfy Cream® vegan?

Is Comfy Cream® free of harsh chemicals and fragrances?

Should I worry about using this before sun exposure?

How should I store Comfy Cream? Does it need to be refrigerated?

What’s the difference between the vagina and the vulva, and where should Comfy Cream® be used?

Is Comfy Cream® only designed for the vulva, or can I use this elsewhere on my body?

Can I use Comfy Cream® to relieve itchiness from an active infection, like a yeast infection?

Is Comfy Cream® a solution to common problems in the vulva area such as ingrown hairs, wax/shave irritation, or chafing?

Can Comfy Cream® be used as a replacement for shaving cream/oil?

Does Comfy Cream® help with scarring, stretch marks, and/or dark spots?

Is it safe to use Comfy Cream® during sex as a personal lubricant?

Can I use Comfy Cream® if I’m pregnant, breastfeeding, or in postpartum recovery?