Good Girl Probiotics®

Healthy V Vitamin®️

The Killer®️

Flora Power®

pH Balanced Cleanser™️

pH Balanced Wipes™

Comfy Cream®

Ultimate Vaginal Health Bundle

Vaginal Odor Bundle

Healthy Vagina Bundle

Vaginal pH Bundle

Vaginal Odor + pH Bundle

Skincare for Down there Bundle

Intimate Skin Support

Love Wellness

Questions about our Vaginal Health products: Good Girl Probiotics®, The Killer®, Healthy V® Vitamin, pH Balancing Cleanser™, pH Balancing Wipes™, Comfy Cream® & Bundles

Vaginal Health Products

How can I change or edit my shipping address?

How can I cancel or change my order?

My order arrived, but it wasn't correct.

What is the return policy?

What if I try a product and don't like it?

What can I use my promo code on?

Why won’t my promo code work?

I can’t checkout! Help!

Which payment methods are accepted?

Can I use my HSA or FSA card?

Does Love Wellness offer wholesale or bulk purchasing options?

Orders, Discounts, and Returns

Where do you ship to? Do you ship internationally?

How long does shipping take?

How do I track my order?

My order was delivered, but I don't have it or can't find it.

Where can I buy your products in-store?

Shipping Terms & Conditions

Shipping and Delivery

How does a Love Wellness subscription work?

How do I start a subscription?

What products are eligible for a subscription?

What are my delivery/frequency options?

How do I log into my account?

Do I need an account to place an order?

I'm having trouble logging in.

How can I reset my password?

When is my next subscription order?

How do I cancel my subscription?

Does free shipping apply to every subscription order?

Why doesn't my promo code work on my subscription?

How do I skip an order?

How can I add a product to my subscription?

How do I swap items in my subscription?

I forgot to cancel my order this month and it already processed - what can I do?

How do I change my renewal/order date, or get my order sooner?

How do I apply rewards points to a new subscription order?

How do I apply rewards points to an upcoming subscription order?

How do I change my address on my subscription?

How do I update my payment method on file?

How do I update my subscription billing information if I'm using a third-party app (such as ApplePay, ShopPay, or PayPal)?

How do I change the quantity and/or frequency of my subscription products?

How can I contact Love Wellness?

Account Access and Subscription Management

Where are Love Wellness products manufactured?

How does Love Wellness create formulas and develop products that are safe?

How long do Love Wellness products last? Do they expire?

Are Love Wellness products cruelty-free?

Why does my product have a warning that says it can cause cancer, birth defects, or other reproductive harm? Is it safe?

How does Love Wellness practice sustainability?

Which products are vegan?

Which products are gluten-free?

Which products are dairy-free?

Which Love Wellness products are safe if I have a nut, fish, or soy allergy?

Can I take Love Wellness if I'm trying to conceive, am pregnant, or am breastfeeding?

Can I take multiple Love Wellness products together?

Can I take Love Wellness products with other prescription medications or other supplements I'm already taking?

Will Love Wellness products interfere with my birth control?

My urine is bright yellow. Should I be concerned?

Can males take Love Wellness products?

Can teenagers take Love Wellness products?

Can I take Love Wellness supplements if I can't swallow capsules/pills?

Medical Disclaimer

Why can’t I find the product I’m looking for? Was it discontinued?

Taking and Making Our Products

How do Love Wellness Rewards work? Do points ever expire?

What perks do I get with Love Wellness Rewards?

When are rewards points added to my account?

Can I get points for my previous orders?

How do I apply my Love Wellness Rewards points to a new order?

How do I apply rewards points to a new subscription order at checkout?

How does the referral program work?

How do I find and share my link?

How do I apply and use a referral discount?

Can I use my referral discount with another discount/promo code?

Rewards & Referrals

How do I take Good Girl Probiotics®?

What's changed in the update Good Girl Probiotics® formula?

What hasn't changed in the updated Good Girl Probiotics® formula?

Are there prebiotics in Good Girl Probiotics®?

Can I take Good Girl Probiotics® for gut health or is it specifically for vaginal health?

What is a probiotic?

What is a microbiome?

My Good Girl Probiotics® arrived, and the formula is shrinking within the capsule - is this normal?

How long before I see results with Good Girl Probiotics®?

Is Good Girl Probiotics® vegan, dairy-free, and gluten-free?

How many CFUs are in the Good Girl Probiotics® formula?

Do I need to refrigerate Good Girl Probiotics®?

How do the bacteria in the Good Girl Probiotics® formula survive the gut?

Does Good Girl Probiotics® expire?

What's the difference between Good Girl Probiotics® and Healthy V® Vitamin?

What’s the difference between Good Girl Probiotics® and the other Love Wellness probiotics?

Can I take all Love Wellness probiotics together?

How do I take Healthy V® Vitamin?

How does Healthy V® Vitamin work in balancing Candida yeast?

Is the Healthy V® Vitamin the same as a multivitamin?

My Healthy V® Vitamins arrived, and the tablets look slightly different in color than usual - is this normal?

How quickly does Healthy V® Vitamin work?

Is Healthy V® Vitamin safe to take if I have nut allergies?

Is Healthy V® Vitamin vegan, dairy-free, and gluten-free?

Can I chew the tablets?

The tablets have a strong smell. Is there anything I can do about this?

Can I take Healthy V® Vitamin if I’m pregnant or breastfeeding?

What is the difference between Healthy V® Vitamin and Good Girl Probiotics®?

What is The Killer® used for? What exactly is boric acid?

How do I use The Killer®?

What time of day should I take The Killer®? How long should I use it?

What’s the difference between The Killer®️ and Flora Power®? Can I use them together?

How do I know if The Killer® is working?

Can The Killer® help with vaginal odor?

Can I take The Killer® by mouth instead of using vaginally?

Is The Killer® vegan, gluten-free, and dairy-free?

Is The Killer® halal-friendly?

Is boric acid safe? Isn't acid dangerous?

Can I use The Killer®️ while I'm on my period?

Can I have sex while using The Killer®️?

Can I use The Killer®️ if I am on birth control/if I have an IUD?

Can I use The Killer®️ if I’m trying to conceive, pregnant or breastfeeding?

What other products can I pair with The Killer®?

Is it normal to experience discharge while using The Killer®?

How does Flora Power® work?

How do I use Flora Power®™?

When should I use Flora Power®?

How long should I use Flora Power®? How often can I use it?

What’s the difference between Flora Power® and The Killer®? Can I use them together?

How do I know if Flora Power® is working?

Can Flora Power® help with vaginal yeast?

Can I take Flora Power® by mouth instead of using it vaginally?

Is Flora Power® vegan, gluten-free, dairy-free?

Can I use Flora Power® while I’m on my period?

Can I have sex while using Flora Power®?

Can I use Flora Power® if I am on birth control/if I have an IUD?

Can I use Flora Power® if I’m trying to conceive, pregnant, or breastfeeding?

What’s the difference between Flora Power® and Good Girl Probiotics®?

What other products can I pair with Flora Power®?

Is it normal to experience discharge with Flora Power®?

How do I use pH Balanced Cleanser™?

Isn’t the vagina self-cleaning? Why do I need a cleanser?

What’s the pH of the cleanser?

What's the difference between the Love Wellness pH Balanced Cleanser™ and other cleansers?

Does pH Balanced Cleanser™ have any parabens or sulfates?

Is pH Balanced Cleanser™ fragrance free?

Is pH Balanced Cleanser™ vegan and cruelty free?

What's the difference between the vagina and the vulva, and where should pH Balanced Cleanser™ be used?

How long does the pH Balanced Cleanser™ last? Does it expire?

Can you use the cleanser while during or after pregnancy?

When's the best time to use the wipes?

Are the wipes good for sensitive skin?

Are the wipes scented?

Can the wipes be flushed?

What is Comfy Cream® and how does it work?

How do I use Comfy Cream®?

Is Comfy Cream® right for me?

When can I expect to see results from using Comfy Cream®?

What is the pH of Comfy Cream®? Will this throw off my pH balance?

Is Comfy Cream® vegan?

Is Comfy Cream® free of harsh chemicals and fragrances?

Should I worry about using this before sun exposure?

How should I store Comfy Cream? Does it need to be refrigerated?

What’s the difference between the vagina and the vulva, and where should Comfy Cream® be used?

Is Comfy Cream® only designed for the vulva, or can I use this elsewhere on my body?

Can I use Comfy Cream® to relieve itchiness from an active infection, like a yeast infection?

Is Comfy Cream® a solution to common problems in the vulva area such as ingrown hairs, wax/shave irritation, or chafing?

Can Comfy Cream® be used as a replacement for shaving cream/oil?

Does Comfy Cream® help with scarring, stretch marks, and/or dark spots?

Is it safe to use Comfy Cream® during sex as a personal lubricant?

Can I use Comfy Cream® if I’m pregnant, breastfeeding, or in postpartum recovery?

What other Love Wellness products do you recommend I pair with Comfy Cream®?

Why is there beeswax in Comfy Cream®?

Is separation expected with Comfy Cream®?

How do I use the Ultimate Vaginal Health Bundle?

Should I use all of these together? When will I see results?

What are the benefits of using the Ultimate Vaginal Health Bundle?

Is the Ultimate Vaginal Health Bundle vegan, dairy-free, and gluten-free?

Can I use the Ultimate Vaginal Health Bundle if I'm pregnant or breastfeeding?

How do I use the Vaginal Odor Bundle?

What are the benefits of using the Vaginal Odor Bundle?

Is the Vaginal Odor Bundle vegan, dairy-free, and gluten-free?

Can I use the Vaginal Odor Bundle if I'm pregnant or breastfeeding?

How do I take the Healthy Vagina Bundle?

What's changed in the updated formula of Good Girl Probiotics®?

What is the difference between Healthy V Vitamin and Good Girl Probiotics? What are the benefits of this Bundle?

Is the Healthy Vagina Bundle vegan, dairy-free, and gluten-free?

Can I take Good Girl Probiotics and Healthy V Vitamin if I’m pregnant or breastfeeding?